About Us

The Designer's Market Inc. officially started in the summer of 2007. It began by appointment only and has evolved into a large design center catering to the consumer and trade professional alike. Shop in our 12,000+ square foot facility or we will come to you for a shop at home experience

Our experienced and knowledgeable designers are ready to provide you with professional assistance in selecting not only the most stylish but the most appropriate flooring, wall and window covering or cabinetry for your particular application. No project is ever too large or too small for us to lend our expertise.

We can help bridge the gap between you and your builder or remodeling contractor. Acting as your ally, our assistance will ensure that your project will be everything you hoped for and more. We also have a network of reputable contractors to share with you should you need assistance in that area.

Susan San Souci

Susan San Souci is an ASID practitioner of design and owner of The Designer’s Market, Inc. Having first visited the Highlands/Cashiers area in 1997, she and her husband Jim made the decision to purchase a vacation home in the area in 2001, and by 2009, they became full-time residents. Once here, it wasn’t long before Susan began to realize her aspirations to leave the successful career she had cultivated in the corporate world to fill an untapped niche in the local market. That dream became a reality in 2007 when she opened a referral based, by appointment only design business.
Since the company’s early beginnings, The Designer’s Market has evolved into the area’s largest design center, catering to remodels and new construction of both residential and commercial spaces. The 12,000sq ft design facility features mid to high end wall coverings, floor coverings, fabrics, draperies, paint, area rugs and cabinetry to meet every need and every budget.
Susan and her team of hand-picked professionals are committed to providing each client and showroom visitor with the utmost care and attention. Listening, building relationships, supporting clients through the design phase and on through the construction process is what we do. The end result: transforming ideas into a beautiful reality that our clients can take pleasure in for years to come.

Skylar Lanson

Skylar Lanson joined the Designer’s Market in 2016 and quickly found his place as an essential member of the family.
Skylar grew up working alongside his father in the family’s construction business. He had a natural propensity for the detailed work; framing, laying hardwood floors, decking, and finished trim work. Skylar brings the strength of precision to his installation projects. Having that educated eye for specificity is key when installing window coverings, drapery and cabinetry.
Skylar is also a certified race car driving instructor on a team in Charlotte, NC. In his spare time he enjoys fishing, kayaking and spending quality time with his 3 children.

Matthew Sarvis

Matthew Sarvis is our very knowledgeable and experienced installer of drapery, window coverings and cabinetry. With the Designer’s Market since 2013, Matt received his certification in Hunter Douglas Window Coverings which lead him to his current designation as Certified Master Shutter Installer.
Growing up surrounded by tradesmen and working for many years in the service industry has helped Matt become the accomplished individual he is today. His relaxed, intrinsic manner also makes him the perfect liaison for our clients. When not at work, Matt enjoys fishing, hunting, riding dirt bikes and spending time with his wife and daughter at their home in Franklin, NC.

Lynn Delgado

Lynn Delgado has been with The Designer's Market since 2018. She is on board with her varied experience to support the company's marketing efforts and assist in advancing its position in the ever-changing visual and digital world. Her diverse background, attention to detail, outgoing demeanor and excellent customer service skills add another layer of distinction to the creative elements here at the Designer's Market.

Kateri Babb

Kateri Babb joined The Designer’s Market team in 2014. As a multi-faceted designer, she has worked on countless projects and has extensive experience in the design field. While attending the University of North Carolina at Chapel Hill, she found her passion for interior design and it has translated into her work. Kateri’s areas of expertise lie in fabrics, window coverings and wallpaper, where she helps marry inspired concepts of color and pattern for each client’s personal style. Her broad experience and natural creative ability extend to all other facets of design as well. Kateri is an integral part of our design family. During her spare time, she likes to hike, practice yoga, and enjoys relaxing on the Lake Toxaway farm she shares with her husband, dogs, and goat.

Rusty Rollins

Rusty Rollins joined the Designer’s Market in 2017. His background in business, as well as retail and customer service, make him a multitalented addition to the design team. Graced with an ever positive attitude, broad knowledge of interior products, and a flair for logistics, he is an invaluable member of the DM family.
Born and raised in Transylvania County, Rusty left his roots for the big city lights of Charlotte. But after 10 short years, he returned home to raise his son Tyler, now 9 years old. Together they enjoy the outdoor life that only the mountains of western NC can provide; fishing, hiking, camping and most recently, hunting as a pure food source rather than for sport. Oh, and in his ‘spare’ time, Rusty supports son Tyler in travel baseball.

Laura Paap

Laura Paap first joined the Designer’s Market in 2011 after graduating from Western Carolina University, where she received a degree in Interior Design and a minor in Art.
Laura prides herself in her ability to communicate and listen to each client’s wants and needs to find the right solution for every project. Her favorite aspects of design are color and texture, so it is no surprise that she is often found pulling samples in our extensive fabric library.
After five years with The Designer’s Market, Laura moved to Charlotte with her fiancé Blair. In April of 2019 Laura and Blair were given the opportunity to return to the mountains, at which time Laura immediately rejoined the team at The Designer’s Market.
These days you can still find her in the fabric library, as well as contributing to multiteam based projects, selecting finishes throughout the home.

Stephanie Smith

Stephanie grew up in Cary, North Carolina and after being accepted into Appalachian State's Interior Design program she found her love for the mountains and the lifestyle that goes along with it. Her design experience spans large multi-family, non-profit and highly custom residential. Her passion for design is fed by creating spaces that work seamlessly with  the occupants lifestyle and enhances their daily lives on a functional, aesthetic, and emotional level.
Stephanie's areas of expertise include architectural interiors, meaning all things permanent on the interior. Within architectural interiors she focuses on creating experiences rather than rooms through a creative, organized and communicative manner.
When not at work, you can find Stephanie and her small family hiking, painting, traveling, indulging in local food and breweries, and spending time with friends.

Abigail Waldroup

Abigail grew up in Gardiner, Maine and moved to Sylva, North Carolina in 2017. After taking a bit of time off from school and working in multiple facets of the design world, she elected to pursue a degree in Interior Design. She will graduate in May of 2021 with a bachelor’s degree from Western Carolina University.

Abigail joined The Designer’s Market in 2020 during her final year at Western. Having a passion for a variety of materials to include lighting, and kitchen and bath, she thrives on finding solutions for the specific needs of every client and loves when there is a sustainable twist!

When Abigail is not in the showroom knee deep in a design project, she can be found kayaking, taking her dog Brownie to the dog park, or enjoying the many sights and activities in Sylva.

Stephen Morgan

Stephen was born and raised in Western North Carolina and graduated from Blue Ridge School in 2008. After completing the necessary fire certifications, he became a volunteer firefighter in 2006, and with continuing education he continues to maintain a position on the force. Stephen’s background and strength is in logistics which led him to The Designer’s Market and made him the ideal candidate as Warehouse Manager. Additionally, he is making preparations to pursue an Associate of Arts Degree in Business.

Stephen is the third generation in a family of mechanics so it can be said quite precisely that the love of auto mechanics is literally in his blood. And in his spare time…you guessed it! He can often be found tinkering under the hood of a car. He is also an avid outdoorsman savoring time spent fishing and hunting.

Hootie & Hedwig

Meet the fresh faces at The Designer’s Market. These two owl face finches have joined the rest of our “flock”. Please stop by and meet them!

Groucho, Chico, Zeppo and Punk

Groucho, Chico, Zeppo, and Punk are Lady Gouldian Finches native to the country of Australia. While Punk is part of the original team of finches from the company’s early years, each one of them, past and present, have been an integral part of the operation here at the Designer’s Market. So much so that our clients frequently say they can’t wait to come back in and see the birds.
All four males have secured high level supervisory positions and spend their time alerting the staff when a guest pops into the showroom. While their days and nights are spent in the office, their lives are certainly not all work and no play. They cheerfully participate in regular afterhours food fights, (which by the way no one has ever personally witnessed). The proof lies in the large quantity of bird seed on the showroom floor each morning. High maintenance males? Maybe. But their quirky characteristics and brilliantly painted plumage more than compensate for any ‘perceived imperfection.